FAQ

Frequently asked questions ?

We offer a wide range of packages offering piece of mind; covering both residential (apartments & houses) and commercial properties. Connect with us today and let us assist you with what you are looking for and we will share our professional experience.

Yes, we customize packages as per our client’s requirements if they don’t find what they need in our current offered packages. We can add services such as periodic window cleaning or increase frequency of a service.

Unlimited, we offer our maintenance contract clients unlimited call outs on their contract services as per the agreed upon services, if not stated otherwise.

Yes you can at any time, we offer other services such as periodic cleaning services, swimming pool and garden maintenance.

Yes, our maintenance contract clients have access to our 24/7 call center for emergency situations related to A/C, Plumbing & Electricity.
If not a contract client, we will do our best to answer to your needs during our office hours from Saturday to Thursday, from 9:00 AM to 6:00 PM.

Yes, we have a range of current corporate clients ranging from offices to restaurants. After an evaluation, we will send a customizable package that fits with your company requirements.

Yes, spare parts and A/C gas are an additional charge to the clients account that will be carried on once the client approves on the additional quoted cost. In addition, client can ask for additional jobs such as painting, tiling, cleaning and civil work in which we send quotation for pre-approval.

For Annual Maintenance Contracts, we currently only cover Dubai, but our Projects cover the whole UAE.

Yes, we offer Pest control services for both indoor and outdoor for both residential and corporate properties.

No, we offer our services at a set rate subject to client approval. Also note, our services are only carried within our working hours, from Saturday to Thursday, 8:00 AM to 6:00 PM, and to be scheduled at least 24 hours in advance.

Our handyman can carry all the minor and major works related to A/C, plumbing, electricity, lights, carpentry, masonry, painting and installations.

Yes, covering A/C units, fixed electrical fittings such as sockets and property electrical control units, other electronics such as TV's or appliances should be sent to their manufacturers for an ideal fix.

We offer a variety of cleaning services, whether it is periodical or a one-time job:
•  Interior & Exterior – Such as Window cleaning / Façade Washing / Sanitization
• Air Condition System – Duct Cleaning & Disinfection
• Deep Cleaning / Marble Polishing – Using advance machines and safe chemicals for the hardest dirt
• Periodic Scheduled Cleaning – Residential / Commercial / Swimming Pool / Garden

Yes, we have dedicated teams covering both swimming pool and garden maintenance, in addition to designing and constructing.

Yes, we offer full services covering design, construction and maintenance.

Yes, being fully licensed and approved by most developers, we carry such scope of work, we offer renovation and construction services whether it is residential or commercial property.

Yes, being officially registered with Department of Economic Development in addition to many developers such as Emaar, Nakheel & Dubai Properties, we have many projects in our portfolio in different regions of UAE covering minor and major renovation and construction jobs.

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